Privacy Matters to Us

Our Commitment to you

We care about your privacy. It matters to us. We treat information collected by us the way we would like information about us to be treated.

What information do we collect?

We collect the smallest amount of information about you that we can. That information will only be used for the purpose for which we have collected it, and will be collected directly from you. You will be told when we are collecting information about you, why we want to collect it, and what the information is that we want to collect from you. We won’t keep information about you for any longer than we need to achieve the purpose that we collected it for (unless we are required to by law).

If you make an enquiry of Data Action Impact using the contact us feature of this website, we will collect and retain some personal information about you to respond to your enquiry. This may include personal information such as your email address, phone number, name and other such details to help you with your enquiry. Once we have dealt with your enquiry, we will no longer retain that information about you unless you tell us that we can (such as for future contact or engagements).

We don’t want to collect and store identifiable information about you just because you came to our website. We will never use any technology on this website that is designed to, or does, track your activity on the internet. We don’t keep any information gathered from you while you are using this website that would identify you without telling you that we are doing so.

The safety and security of your information

We know that privacy and security is important to you because it is important to us. All your information that you provide to us is kept by us as safely and securely as we are able to. Our cloud-based service providers are chosen by us with reference to the appropriateness of the safety and security of information held by them, and the measures they have in place to prevent unauthorised access to and use of that information for other purposes. To provide an effective service for you we monitor compliance of our cloud-based service providers with our standards of safety and security of information regularly to ensure that our high standards are maintained. We will make changes where we need to, and we will advise you of any changes that may affect you as soon as we can.

We will only disclose your information where there is a good reason for us to do so. Usually the disclosure of your personal information will only be carried out by us if disclosure is required to achieve the purpose for which it was collected, or where we have your authorisation to do so. We will inform you of any use or disclosure of your information before any use or disclosure is undertaken unless that is already specifically authorised by you or is required to achieve the purpose for which the information was collected. We won’t disclose your information unless you say we can, or where we are required to disclose it by law.

While we hold your information, it remains your information. You can ask to access information that we hold about you. You can also ask us to correct information that we hold about you if you think that information is wrong.